1. Shipping Regions

• We currently ship across [Pakistan].
• Delivery availability may vary based on location.

2. Processing Time

• Orders are processed within [3] business days (excluding weekends and holidays).
• Processing times may be extended during peak seasons or due to unforeseen circumstances.

3. Shipping Methods & Delivery Time

• We offer standard and express shipping options.
• Estimated delivery times:

4. Shipping Charges

• Shipping costs vary based on shipping method.
• Any applicable shipping fees will be displayed at checkout.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order through [tracking link or courier website].

6. Delays & Issues

• We are not responsible for shipping delays caused by couriers, customs, or unforeseen circumstances.
• If your order is delayed beyond the estimated timeframe, please contact our support team.

7. Lost or Damaged Shipments

• If your package is lost or damaged during transit, please report it to us within [10] days.
• We will work with the shipping carrier to resolve the issue.

8. Contact Us

For any shipping-related inquiries, please reach out to:

• Email: [info@eshopwala.pk]
• Phone: [923183258470]
  

By placing an order with eshopwala.pk, you agree to our Shipping Policy.

Returns

• You have [7] days from the date of delivery to return an item.
• To be eligible for a return, the item must be unused, unworn, and in the same condition that you received it.
• The item must be in its original packaging with all tags and accessories included.
• Certain items such as personal care products, perishable goods, and customized items are non-returnable.

Return Process

1. To initiate a return, contact our customer support team at +923183258470 with your order details and reason for return.
2. Once approved, we will provide you with the return shipping instructions.
3. You may be responsible for return shipping costs unless the item is defective or incorrect.
4. After receiving and inspecting the returned item, we will notify you about the status of your return.

Refunds

• Once your return is approved, we will process your refund to your original payment method within [7] business days.
• Refund processing times may vary depending on your payment provider.
• Shipping fees (if applicable) are non-refundable.
• If you haven’t received your refund within the stated timeframe, please check with your bank or payment provider before contacting us.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [923183258470].

Cancellations

• Orders can be canceled within [24] hours of placement if they have not yet been processed or shipped.
• Once an order is shipped, it cannot be canceled, but you may proceed with a return request.

Contact Us

If you have any questions regarding our Return and Refund Policy, please reach out to us:

• Email: [info@eshopwala.pk]
• Phone: [923183258470]
  

We appreciate your trust in eshopwala.pk and are committed to ensuring a hassle-free shopping experience.